Help Center – Everything You Need to Know Before Your Visit

Any Questions?
Maybe You’ll Find Your Answer Here!

Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

FAQs about CORPUS

What is the unique concept of CORPUS?

The venue is the world’s first museum to offer a literal journey through the human body, housed in a massive 35-meter-high seated figure.

Where exactly does the tour through the body begin and end?

The anatomical journey starts inside the knee and travels upward through various organ systems until you reach the brain.

How is the scientific information presented during the tour?

Educational content is delivered via a multisensory experience that utilizes 5D technology, 3D films, and specialized scents to simulate biological processes.

How many floors does the CORPUS building have?

The facility consists of eight floors that house both the guided journey and the interactive medical exhibits.

What makes the architectural design of the building significant?

It is a globally unique landmark featuring a transparent exterior and a custom-built steel framework supporting a giant fiberglass human figure.

What can visitors expect in the My CORPUS section?

This area contains interactive games and exhibits designed in collaboration with medical organizations to provide deeper context on nutrition and health.

Are the exhibits available for international visitors?

The guided tour is highly accessible, offering audio guides in eight different languages including English, German, and Spanish.

Is there a minimum age requirement for visitors?

For safety and educational reasons, the minimum age for entry is 6 years old, and children younger than this are not permitted.

How long should I plan to spend at the venue?

A standard visit lasts approximately 2.5 hours, which covers the 55-minute guided tour and time for the interactive exhibits.

Do I need to book my visit in advance?

Yes, because each tour has a strictly limited capacity of 16 people, you must reserve a specific time slot before arrival.

Can I bring a stroller or large bags on the tour?

Strollers are not permitted inside the journey for safety reasons, and large bags must be stored in the provided on-site lockers.

How early should I arrive for my scheduled tour?

Visitors are required to check in at the reception desk at least 20 minutes before their departure time to ensure a prompt start.

What are the accepted payment methods at the facility?

CORPUS is an entirely cashless venue, so all payments for tickets, parking, and dining must be made via card.

Is photography allowed during the experience?

Photography and video recording are strictly prohibited during the 55-minute guided journey to protect the quality of the immersive experience.

Need more help?

Tourism Tickets – Help Center